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Customer service > Withdrawal form
This form target is to send us the withdrawal form. You have 14 days from order recept to send the form. Thank you to fill the form carefully to encourage processing of data.
ADDRESS
HARCOUR
Lieu-dit La Louve
72110 Torcé-en-Vallée
FRANCE
TELEPHONE
09 72 31 43 86
From monday to friday
8.30am - 1.00pm / 2.00pm - 5.00pm
E-MAIL
service-client@harcour.fr
Quality department :
qualite@harcour.fr
Name *
Surname *
Telephone
E-Mail *
N°order *
Order date *
Delivery date *
Return reason *
Product(s) *
  • Form request : you can fill the online form and we will notify you by email upon receipt. You can also send us a withdrawal form by email, fax or registered mail with your signature and the sending date (email, fax or registred mail date).
  • Products return : you have up to 14 days after your withdrawal request to send the products concerned. Returned products must be in original condition, along with their original packaging and withdrawal form duly filled.
  • Refund : the refund will be made within 14 days after receipt of goods in a state of origin .
After sales service

For any problems of defective products, please send us an e-mail to qualite@harcour.fr. Thank you to indicate your order reference, the date of order and attach a photo of the defected products.

The quality department will answer you as soon as possible to solve your problem.

Harcour thank you for your confidence.